FORGE REFUND POLICY

1. Replacements Eligibility

We will offer a replacement only under the following conditions:

• • You received the wrong product (wrong size, color, or design).
• • The product is defective or damaged on arrival.
• • There are major print errors not matching your approved design.

In these cases, please contact us within 5 days of delivery with:

• • Your order ID
• • A clear photo of the issue
• • A short description of the problem

Our team will review the case, and if eligible, a refund or a free replacement will be issued.

2. Non-Refundable Situations

We do not offer refunds or replacements for:

• • Buyer's remorse or change of mind
• • Incorrect sizing ordered by the customer (Please refer to our detailed size chart before placing an order)
• • Slight color variations due to screen differences or printing processes (minor shifts are normal)
• • Delays caused by courier partners (we'll help escalate if needed, but refunds won't be issued)
• • Orders lost in transit where the selling price set for your customer is less than the Unitee base price (cost price)

3. Cancellation Policy

• • Orders can be cancelled within 1 hour of placing them. After that, we begin production and cannot process cancellations.

4. Refund Timeline

If a refund is approved, it will be refunded to your wallet. For replacements, production will begin immediately after approval and will ship within standard timelines.

5. Governing Law and Jurisdiction

All Terms and Conditions and policies shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or legal matter arising out of or in connection with these Terms and Conditions, or the use of our services, shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.